In a regulated corporate operational area, ISO standards need every product and service industry to produce evidence of an intuitive Document and Workflow Management System (DWMS) in order to prove conformity within the prerequisites of ISO specifications for certification and registration.

In this case study, we will talk about one of our clients, a foreign bank (Client), who is working closely with regulatory organisations to develop and attain ISO Quality Certification. 

Macro Global’s DWMS solutioning experts made it clear from planning, redefining document management control procedures to maintain quality with a strong prominence and emphasis on implementation and continuous process improvement to adhere to the ISO defined standards and policies in managing the organization’s documentation and processes.