CASE STUDY
Augmenting a UK Bank’s data reconciliation and synchronisation operations with AS400 CGI-Based Web Interface
Conversion of numerous sub-systems into a modern CGI-based web interface, enabling a bank to achieve operational agility, streamline data access, and improve customer service.
Client Overview
An industry-leading bank in the UK with a presence all over the world was looking to improve its business performance while ensuring scalability to accommodate business growth. The bank sought out ZetaRP to address the various challenges while offering superior services to their customers.
Challenges Faced
Subsystem-based processes present in banking system resulted in:- Data inconsistencies, manual intervention, and redundant processes.
- Fragmented onboarding process.
- Time-consuming process with manual reconciliation and data synchronization.
- Dependence on FTP servers.
- Debit card transactions are confronted with reconciliation, file overlaps, missing exchange cutoff time, and connectivity issues during file transfer.
Solutions Implemented
ZetaRP proposed a CGI interface solution to the banking system for tackling the above challenges by creating a new HTTP-based interface at the AS400 server.
Results Obtained
- Eliminated data silos, reduced manual intervention, and improved operational efficiency.
- Established unified customer onboarding processes, real-time transaction processing, and seamless communication between subsystems.
- Rendered the bank’s operations scalable for future growth, resulting in cost and time savings, improved data integrity, and enhanced security measures.
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